Refund policy
Damages and issuesĀ
- We Do not Offer Returns Or ExchangeĀ Unless The Product Is Damaged Or IncorrectĀ
- We Check each and Every product Before Dispatch to ensure product delivery in Perfect condition.
- To be Eligible for a return, The product must be in the Same condition, Unused in Its original Packaging.
- We recommend our customers to take a complete Unpacking & Unboxing Video from start to end of the package you have receives to rule out any damage in transit or incorrect product.
- The Video Must be complete without any Pause, Unedited and the packageĀ received should be in clear 360 degree Angle.
- Without a perfect unpacking video as instructed above, we will not accept any requests for Refund & Exchange.
- Please avoid deep acts by Scissors or Cutter for opening the Package. Only Superficial Slit or Cut of the package is Recommended.
- If received any wrong or damaged product, please send us the Complete video as instructed, as an attachment Via email or You can what's app us Immediately.
- Any Damage or Incorrect order has to be reposted within 24 hours after the Delivery.
- After Receiving the video, We will evaluate the issue and try making it right.
- If your request is Valid and return is accepted, We will send you Instructions on how and where to send the package.
- Item sent back to us without any notice will not be accepted.
- We aim at delivering quality products in prefect condition. Your can always contact us for any queries at themagictrunkindia@gmail.com
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Refunds / Exchange
- If you would like to Apply for a refund or an exchange, Please follow the above instructions carefully and also mention the reason for the same.
- Refund or Exchange is initiated from our end only after we Receive the product back to our Warehouse.
- we will notify you once We have received & inspected the return package.
- The Refund with be approved only on your original payment method or any other if requested.
- The Refund will be only initiated for the Product, Shipping charges will not be refunded as the Service were already used to deliver the product.